Why is the tracked pending cashback only an estimate?

Pending cashback tracked amounts are indicative and can change upon final confirmation from store.

This is because when a transaction is tracked, most stores do not provide us all the information required to accurately track cashback. Example: Jabong’s cashback depends on whether you are a new user or an existing user at Jabong. Other factors like the platform used (Desktop / App / Mobile web etc.), and the specific product category for the item you have purchased also affect the cashback rate. However, during tracking the mechants do not give us this information; which is why we cannot always accurately estimate your cashback amount.

In case your cashback transaction was confirmed for an incorrect amount, please file a Missing Cashback Claim for Incorrect Amount.