Why was my cashback cancelled?

Some common reasons why cashback is declined are:

  • The order was cancelled.
  • The order was returned or partially returned.
  • The order was exchanged or partially exchanged.
  • The order was changed.
  • The order was paid for using a gift code or gift voucher.
  • The order was paid for using Cash on Delivery.
  • The order might have been classified as bulk order from a wholesaler or a travel agent etc.
  • The order did not comply with the store’s cashback policy. To see details on store specific cashback policy please see ‘Useful Tips’ section for cashback merchants.
  • Sometimes stores do not provide us any specific reason for declining the cashback. In such cases a Missing Cashback claim can be filed and we will do our best to find the reason for cancellation of the cashback.

Note:Note: The store holds sole discretion in determining the validity of the cashback transaction.

If you still think your cashback was cancelled wrongly by the merchant,drop us a mail at support@127.0.0.1 for further help.